Hours & Scheduling

Make an Online Appointment

True Beauty is open for appointments:

  • Tuesday 10:00-5:00
  • Thursday 10:00-5:00
  • Friday 10:00-5:00
  • Saturday 10:00-3:00

You can see available appointment times at our online booking site.  Just click on the "Book Now" button. 

Please note, when we do not have booked appointments we may step away to run an errand.  Feel free to call (925) 216-3961 to ensure that we will be there if you plan to drop in to purchase a product, buy a gift certificate,  or ask a question.  

If you have a special scheduling request, feel free to email your request to truebeautybrows@gmail.com

You can also call for an appointment if you prefer. (925) 216-3961

We accept cash, check, Visa, & MasterCard.


Cancellation Policy
We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored: 

12 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule an appointment during your reserved timeslot. Please be courteous and respect our time.  Less than 12 hour notice does not give adequate time to fill your vacant spot. A 50% fee of your scheduled service will be charged. Any cancellations of less than an hour, or no shows, will be charged the full service price.

No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged for their “missed” appointment. Clients that no-show multiple times may be asked to seek services elsewhere. 

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to complete your treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

Thank you for your understanding! 
 
 
 

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